About Us

Our energetic team regularly reviews our methods and technologies while focusing on developing real, appealing, and technologically helpful strategies that deliver tangible results. Our policies are tactically formulated for our ideal audience with our target market in mind, OUR CLIENTS.

With over 30 years of collective contact center management and IT experience in the BPO industry, we are well-versed with the latest and advanced call center management techniques to provide highly cost-effective facilities to different companies. Being business owners ourselves, we will treat your organization like our own by deep diving in to study your industry, your competitors and your organization to provide the best-tailored solutions to drive profits.

While OCC's VISION is to become the leading business process outsourcing (BPO) and “multichannel approach” brand in the African market. 

Our MISSION remains the empowerment, retention and attraction of only the most confident, vibrant and talented staff. 

Our VALUES insist integrity, loyalty, honesty and accountability to all stakeholder and customers. OCC aims to develop, attract and maintain our customers through innovative value-added business and technology models.

Whether you are looking for top-notch customer services or looking to run a successful telemarketing campaign for your organization, trust us to provide cost-effective and ROI focused call center outsourcing solutions. We offer the most competitive rates for our services and guarantee the return is profitable to your business. 

We have some of the industries most skilled individuals on our team with state of the art technology and onsite training, compliance and quality resources that enable us to provide industry renowned services. 

Our R&D team are constantly searching and implementing the latest strategies that attracts the most experienced people, implement the best processes and policies required to deliver superior results.