Quality monitoring and control standards. Contact Us
LET US ANALYSE YOUR BUSINESS
We seek to provide the customer with a seamless shopping and customer experience whether the customer is shopping online, by telephone or by means of social media platforms.
MULTI MEDIA SERVICES
SMS, WeChat, WhatsApp, Facebook, Twitter, web chat and web campaigns.
We take into consideration your budget, specific requirements and stage of business before suggesting the most appropriate solution to suit your business.
Includes Inbound Services with 24x7x365 customer care, product and/or service information. General enquiries, complaints handling, insurance claims notification. Processing, response handling to direct marketing & other media advertising, inbound sales, overflow call handling and IVR services (self-service). Our Outbound Call Centre Services include outbound telesales (cold calling and affinity database telemarketing), follow-up calls, debt collection, market research & surveys, data and claims verification and lead generation.
Very few companies can match our capabilities and professionalism as we offer a fully hosted contact center infrastructure platform; mirrored across multiple data centers guaranteeing maximum uptime.
We utilize in-house customized front-ends and tools designed to deliver seamless and flawless call center services.
Get in Touch
Our energetic team are regularly reviewing our methods and technologies while focusing on developing real, appealing and technologically helpful strategies that drive pure results